All the information you need for your holidays in Meransen

Your booking will be confirmed by a down payment of 30% of the total price by transfer or by providing your credit card details as security.

In case of cancellation, outside the cancellation deadlines for which a fee is charged, the deposit of 30% of the total amount will be refunded less a processing fee of € 30,00. In case of cancellations one weeks prior to the arrival we charge 80 % of the total booking price. If you arrive late or leave early, we charge 90% of the total booking price. To avoid additional costs, we recommend you to take out a travel cancellation insurance (covers in Covid-19 cases).

Guidelines for cancellations related to Covid-19:
You can, should travelling to South Tyrol not be possible due to the pandemic, cancel your holiday at short notice up to 2 days before arrival free of charge. The deposit will be refunded minus the processing fee. It is important that a cancellation is for a clear, verifiable reason in connection with Covid-19, i.e. border closures, officially imposed hotel closures and lock-downs by your and Italy's government.

Your four-legged friend is of course welcome. The accommodation costs excluding food are € 30,00 per night.

If there is only one person in our double bedrooms (suites excluded) there is a supplement of € 50,00 per night.

Our incentive is to make your holiday with us safe and yet free. Because the most important thing for us is that you enjoy your holiday to the fullest. Throughout the hotel we respect a distance of 1 meter from other people. If you move around the hotel and encounter other guests or staff, please wear mouth and nose protection. Throughout the hotel you will find the possibility to disinfect your hands. We also attach great importance to hygiene in all public areas and rooms. Cleaning is carried out to the highest standards with appropriate tools, disinfectant, colour-coded wipes and established cleaning procedures.

Here you will find current information on the situation in South Tyrol.

Of course, we have also changed our cancellation policy. If you are unable to travel to South Tyrol due to the pandemic, you can cancel your holiday free of charge with up to 2 days' notice before arrival. The deposit will be refunded minus the processing fee. It is important that the cancellation is for a clear and verifiable reason in relation to Covid-19. We recommend that you take out travel cancellation insurance (also covers illnesses at Covid-19), this can easily be booked when you complete your booking.

GOOD TO KNOW

When enterin Italy, you need (for the latest information please visit this page):

• Proof of vaccination: Proof of a complete Covid-19 vaccination with a vaccine approved by the European Medicines Agency (EMA). The required vaccination cycle must have been completed for at least 14 days, or
• Proof of recovery: Proof of having recovered from a Covid 19 infection in the last six months or
• Proof of testing: Proof of a negative antigen or PCR test, which must not be older than 48 hours and
• Online registration via the European Digital Passenger Localisation Form.

RESTAURANT

In the mornings we spoil you with a combination of breakfast served and buffet. At the buffet, staff and guests wear mouth and nose protection and disinfect their hands every time they go to the buffet. Of course, we are also happy to serve you the entire breakfast at your table if you wish. In the evening, the à la carte menu is served by our service staff. Every day our kitchen team creates a different salad dish.

MONTIS SPA

Our Infinity Pool is open normally. We keep a distance of 1 metre between each other.
Our three saunas are open organised from 14:00 to 20:00 for you. The number of people in the saunas is limited and please keep 2 meters distance.
Massages are offered, of course with all necessary and prescribed protection.